Customer Service Gets Important

I’ve recently written and published a blog for my customer Flexiion MSP: When Customer Service Gets Serious, It’s Time to Get Serious About Cloud.

In this blog I’ve focused on the issues of customer service and the need for organisations to fully understand the changing role of Cloud as they move from build and test into the delivery of services their customers rely on.

In this blog I’m building an issues-driven platform on which to position Flexiion MSP as a second generation independent Cloud supplier and the benefits they can deliver end users that are looking for more bespoke Cloud solutions.

I’ve chosen the key phrase ‘Customer Service’ as this is a good SEO term that hopefully plays well with the web searches of those interested in Cloud procurement.

Would you like help with your Content Marketing Strategy and aligning it with your customers’ needs? Get in touch today and let’s have a chat about how I can help. I have a lot of experience in developing content and can assist in the development and implementation of a content marketing strategy, including the production of all written material:

  • Articles
  • Blogs
  • Social media content
  • White papers
  • Infograms

The online market is getting very ‘noisy’, the challenge, therefore, is how to stand out from the rest and get your share of the ‘attention economy‘. A multi-level content management strategy is critical in delivering your key messages in different and compelling ways.